Refund Policy
Last updated: 15 June 2026
We want you to be satisfied with your purchase. This policy explains when and how you can request a refund.
1. 14-day window
You may request a refund within 14 days of your purchase date.
2. How to request
Email support@nateui.com or reply to your LemonSqueezy receipt. Refunds are processed by LemonSqueezy, our merchant of record, back to your original payment method.
3. Effect of a refund
When a refund is issued, the associated license is revoked. You must stop using and delete the delivered source code.
4. Source-available products
Because our products are delivered as source code you can keep, refunds are granted within the 14-day window where the product has not been substantially incorporated into a shipped product. We review requests in good faith.
5. Contact
Questions about a refund: support@nateui.com.